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Software Use Agreement

Privacy & Compliance

Acceptable Use Policy for the Services

Last Modified: May 1, 2020

Introduction

This Acceptable Use Policy (this “Policy”) describes prohibited uses of the Software as a Service (the “Services”) offered by XPEL, Inc. (the “Provider,” “XPEL”, “we,” “us”, or “our”). This Policy, in conjunction with the Agreement governing access to the Services (the “Agreement”), governs your access to and use of the Services. The examples described in this Policy are not exhaustive, and the Provider reserves the right to amend, alter, or modify your conduct requirements as set forth in this Policy at any time by posting a revised version on the XPEL internet site at https://www.xpel.com/software-use-agreement. By signing up for or using the Services, you agree to the latest version of this Policy. If you do not want to agree to this Policy, you must not access or use the Services.

If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Services.

 

Prohibited Uses

You may use the Services only for lawful purposes and in accordance with this Policy. You may not use, or encourage, promote, facilitate or instruct others to use, the Services:

  • for any illegal, harmful, fraudulent, infringing or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, fraudulent, infringing or offensive;
  • to tamper with, reverse-engineer, or hack the Services;
  • to circumvent any security or authentication measures;
  • to attempt to gain unauthorized access to the Services, related systems, or the Provider’s networks or data;
  • in any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);
  • in any way that exceeds the limited uses of the Services granted under the Agreement;
  • in any way that would expose Provider’s Intellectual Property or Confidential Information, as defined under the Agreement, to an unauthorized user, or
  • to engage in any other conduct that, as determined by us, may harm the Provider or users of the Services or expose them to liability.

Monitoring and Enforcement

The Provider, in its sole discretion, will determine whether your conduct is in compliance with this Policy. The Provider has the right to:

  • Monitor your use of the Services for any purpose in our sole discretion and as we see fit.
  • Investigate violations of this Policy or misuse of the Services.
  • Take any action we deem necessary or appropriate in our sole discretion if we believe a user’s conduct violates this Policy, infringes any intellectual property right or other right of any person or entity, or could create liability for the Provider.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
  • Terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of this Policy.

XPEL may determine your compliance with this Policy by using information that is collected in accordance with XPEL’s Privacy Policy, which may be found at www.xpel.com/privacy-policy (“Privacy Policy”). The Privacy Policy is subject to change as described therein. By accessing, using, and providing information to or through the Services, Customer acknowledges that it has reviewed and accepted the Privacy Policy, and Customer consents to all actions taken by Provider with respect to any information provided by Customer in compliance with the then-current version of the Privacy Policy.

 

Without affecting any other available remedies, XPEL may permanently or temporarily terminate or suspend a user’s account or access to the Services without notice or liability if XPEL (in its sole discretion) determines that a user has violated this Policy. We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.

YOU WAIVE AND HOLD HARMLESS THE PROVIDER, ITS AFFILIATES, AND LICENSEES FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

Barry Wood

Senior VP & Chief Financial Officer

Mr. Wood has served as the Company’s Chief Financial Officer since June 2016. Mr. Wood is responsible for the Company’s Finance/Accounting, Risk Management, Treasury Management, Investor Relations and Corporate Development functions. Prior to joining the Company, Mr. Wood served as Vice President – Dispensing Operations for Optum Rx (previously Catamaran Home Delivery), Chief Financial Officer of PTRX, Inc., a pharmacy benefits and prescription home delivery company and served in various executive finance roles with AT&T (formerly SBC Communication, Inc.). Prior to this, Mr. Wood served as an Audit Manager for Ernst & Young.

Mr. Wood holds an MBA from University of Texas – Dallas and a Bachelor of Science – Accountancy degree from Southern Illinois University – Edwardsville. Mr. Wood also holds Certified Public Accountant and Chartered Global Management Accountant designations.

Chris West

VP, Asia Pacific

Mr. West joined XPEL in 2021 and currently serves as the VP of Asia Pacific where he oversees all of XPEL’s business affairs in the region.

Prior to his current role, Mr. West was the Director of Automotive Films, followed by Sr. Director of Install Operations. He has been involved with the automotive aftermarket industry for 20 years and owned a successful shop in Anchorage, Alaska. He also founded Tracwrap, which was sold to XPEL in 2013.

He has traveled the world installing, training, and consulting businesses in the automotive films industry. Mr. West holds a bachelor’s degree in civil engineering.

Kim Steiner

VP, People Services

Ms. Steiner recently joined the Company, serving as VP of People Services.

Ms. Steiner is responsible for shaping the Company’s people strategies and growing the global capabilities of the Company while aligning it with the overall strategic direction of the organization.

Ms. Steiner brings over 20 years of multi-industry, global HR experience. In her most recent role, she was responsible for leading HR for E. & J. Gallo’s US Sales Organization. Prior to that, she was VP of HR, Americas at Otis Elevators and spent 21 years at General Electric in HR and engineering leadership roles.

Ms. Steiner holds a bachelor’s degree in chemical engineering as well as an MBA from The Pennsylvania State University.

Tony Rimas

VP, Revenue

Mr. Rimas recently joined the Company, serving as VP of Revenue. He leads the global sales team, partnership and commercial strategy.

Mr. Rimas was the President of Repairify, which empowers the vehicle-side repair professional with software, intelligence, and access to the proprietary Repair OnDemand marketplace. Mr. Rimas also has a wide range of experience in many segments of the automotive industry, including retail, financial services, aftermarket, and fleet services.

Mr. Rimas was the co-founder and Managing Partner of FM Capital, where he led and managed many disruptive automotive investments including Autoniq, Frontier Car Group, Vroom, Autopay, and Revolution Parts. Before FM Capital, Mr. Rimas was the Director of Operations of the Red McCombs Automotive Group where he also helped lead successful investments in both HomeNet Automotive (acquired by Cox Automotive) and ClickMotive (acquired by DealerTrack).

Mr. Rimas is the current Chairman of NitroFill and a former board member of ProCare Collision (acquired by Classic Collision). Mr. Rimas is also Managing Partner of AuctionXM, and an advisor to WarrCloud, Zohr, and NuBrakes. Recently, he joined the board of Work Truck Solutions, Vincue, and exited his vehicle reconditioning business (Streamline Recon) in a merger with SolutionWorks.

Mr. Rimas holds a bachelor’s degree in chemistry from Ball State University.

Michael Mayall

VP, Corporate Development

Mr. Mayall has worked for/with XPEL since 2000 and currently serves as XPEL’s VP of Corporate Development. He joined XPEL full time in 2016 when his businesses, PRO-TECT FILM and PROFORM, were acquired by XPEL.

Mr. Mayall has been involved in the film, adhesive and automotive aftermarket since 1993 where he started as an installer of window films and paint protection films. In 2004 he founded a film distribution and installation company, PRO-TECT FILM, where they grew to be the largest installer of automotive paint protection film and residential safety/security film in Las Vegas at the time it was acquired. During that time he was also co-owner of PROFORM, a design and software business that operated out of Las Vegas until the time it was acquired.

Abhishek Joshi

VP, Product

Mr. Joshi currently serves as XPEL’s VP of Product and has worked at XPEL since 2018. Mr. Joshi oversees Product Management, Manufacturing, Research & Development, Purchasing and Planning functions for the company.

Prior to joining XPEL, Mr. Joshi served as the Deputy General Manager at Garware Hi-Tech Films and oversaw the North American business for the company.

Mr. Joshi holds a Bachelor of Technology (B.Tech) in Mechanical Engineering from the College of Engineering, Pune (COEP) and a Master of Science (M.S.) in Management Science & Engineering from Stanford University.

Duane Gotro

VP, Services

Mr. Gotro joined XPEL in 2022 and currently serves as the VP of Services. In this role he is responsible for overseeing Dealership, Retail, OEM, Design and Training Operations.

Prior to joining XPEL, Mr. Gotro spent 17 years at entrotech in a variety of positions, including Director of OEM Integration and Director of Paint Protection Film. He also worked in consulting.

Mr. Gotro holds a bachelor’s degree in chemical and biomolecular engineering from The Ohio State University.

Chris Coffee

VP, Controller

Ms. Coffee joined XPEL in January 2008 and currently serves as the Company’s Controller. She is responsible for all Accounting, Treasury Management and Payroll functions for the company. Prior to joining XPEL, Ms. Coffee served as an Accounting Manager for Enterprise Rent-A-Car.

Ms. Coffee holds and M.Ed. from the University of Texas at Austin and a Bachelor of Science in Accounting from the University of North Texas. Ms. Coffee is also a Certified Public Accountant.

Tunde Awodiran

Senior VP, General Counsel

Mr. Awodiran recently joined the Company, serving as General Counsel and Corporate Secretary. 

Mr. Awodiran is responsible for all legal and compliance matters affecting the Company, including managing the legal function, providing effective advice on Company strategies and their implementations, corporate governance and securities law compliance, Board and Board committee matters, commercial and corporate transactions, ethics, and compliance. 

Prior to joining the Company, Mr. Awodiran served as Group Counsel, Securities and Corporate Law and Assistant Corporate Secretary for Ashland Inc., a global additives and specialty ingredients company. Before this, Mr. Awodiran served in various legal roles at Caterpillar Inc. during his 14 years, most recently as Senior Corporate Counsel, supporting the Industrial Power System Division’s global sales and marketing operations.

Mr. Awodiran holds an LL.M. from the University of Illinois at Urbana-Champaign and an LL.B. from the University of Ibadan, Nigeria. Mr. Awodiran obtained his US bar license from New York State.

Carlos Alvarez

VP, Operations

Mr. Alvarez joined XPEL in December 2017 and currently serves as the VP of Operations. In this role he is responsible for overseeing all manufacturing, quality, distribution, logistics, purchasing, and customer service functions within XPEL.

Prior to joining XPEL, Mr. Alvarez served in a variety of operational leadership roles within AT&T and KCI/ Acelity.

Mr. Alvarez holds a bachelor’s degree in finance from St. Mary’s University, and an MBA from Texas A&M University – San Antonio.

Ryan Pape

Chairman, President & CEO

Mr. Pape serves as XPEL’s Chairman, President and Chief Executive Officer and previously served in a variety of positions within the XPEL until his appointment as Chief Executive Officer in 2009.

Prior to joining XPEL in 2004, Mr. Pape was in technology consulting.

Mr. Pape has a Bachelor of Science degree from the University of Texas at Austin.

Mr. Pape has served on XPEL’s Board of Directors since 2010 and currently serves as the Chairman of the Board.

John North

Director

Mr. North serves as CEO of Lazydays RV Holdings, Inc., a $1.3 billion leader in the RV industry providing RV sales, service, and ownership experiences. He previously served as CFO of global auto reseller Copart, Avis Budget Group and Lithia Motors, one of America’s largest automotive retail groups. While at Lithia Motors, Mr. North helped successfully manage the company’s financial transformation as Lithia grew from $2.1 billion in revenue in 2010 to $12.0 billion in 2018.

Mr. North has a deep knowledge of the automotive industry with proven experience in global retail operations, finance, acquisitions and integrations.

 

He earned a Bachelor of Science degree in Commerce with an emphasis in Finance from Santa Clara University.

Mike Klonne

Director

Mr. Klonne built a successful career from entry level sales to President and CEO. He played a major part and led the growth of Findley Adhesives from a $20 Million, regional company to a $300 Million global company which led to the ultimate sale of the company to Bostik, S.A.

Mr. Klonne served as CEO of Bostik, Inc, a subsidiary of Bostik, S.A., of Paris France, for nearly 15 years helping grow Bostik, Inc.’s revenue to $1 Billion with over 1,000 employees at 20 sites across North America, Latin America, Europe and Asia.

Mr. Klonne has served on XPEL’s board since 2017 and currently chairs the Audit Committee.

Richard Crumly

Director

Mr. Crumly has been investing in start-up companies and other entrepreneurial ventures for more than 30 years. Mr. Crumly has been involved in ventures ranging from consumer products to telecommunications from start-up to the transition to the public marketplace.

Mr. Crumly also has years of experience investing in various real estate ventures, from raw land to developed properties and also has interests in the timepiece and estate jewelry market.

Mr. Crumly graduated from Trinity University in San Antonio with a Bachelor of Science.

Stacy Bogart

Director

Ms. Bogart serves as Senior Vice President, General Counsel, Secretary and Corporate Responsibility of Winnebago Industries. Prior to joining Winnebago Industries, Bogart was Senior Vice President, General Counsel and Compliance Officer, Corporate Secretary at Polaris Industries where she joined in November 2009. Previously, Bogart was General Counsel of Liberty Diversified International; Assistant General Counsel and Assistant Secretary at The Toro Company; and a Senior Attorney for Honeywell Inc.

Ms. Bogart is an accomplished business executive who is known for partnering with senior management to achieve long-term strategic transformational goals, working with public company Board of Directors, corporate governance, corporate social responsibility, risk management, strategy, and mergers and acquisitions.

Ms. Bogart has a Bachelor of Arts degree and Juris Doctorate with Distinction from the University of Iowa.